Connecting a custom domain
Connect a custom hostname in Softune Site Settings and watch live DNS status until the storefront is reachable on your brand URL.
2 min readUpdated Aug 20, 2026
On This Page
- 01Before you start
- 02Connect the domain in Softune
- 03Verify on the live storefront
Details
Section
Getting Started
Read Time
2 min read
Updated
Aug 20, 2026
Every Softune store can use a Softune-hosted hostname and, when you are ready, a custom domain you control. Custom domain configuration lives under Site Settings, with live DNS status checking so you know when the domain is actually connected.
Before you start
- 1. Decide the primary hostname customers will type (pick apex or www — stay consistent)
- 2. Have login access to your DNS registrar (where the domain’s nameservers live)
- 3. Keep Softune’s free hostname working while DNS propagates
Connect the domain in Softune
- 1. Open Settings → Site Settings in the sidebar
- 2. Find the custom domain section for this store
- 3. Enter the hostname you want Softune to serve
- 4. Save and note the DNS records Softune instructs you to create
- 5. At your registrar, add those DNS records exactly as shown
- 6. Return to Site Settings and watch Softune’s live DNS status
DNS changes are not instant. Softune’s status check is the source of truth — wait until status shows connected before sharing the custom URL widely.
Verify on the live storefront
- 1. Open the custom hostname in a private browser window
- 2. Confirm the Softune storefront loads (home and a product page)
- 3. Spot-check that HTTPS and branding look correct
- 4. Update marketing links, WhatsApp bios, and packaging QR codes to the new host
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